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Every extension on your system has a voice mailbox. If the extension goes unanswered or is in use, calls a routed to the voice mailbox.
Each voice mailbox has individually recorded messages for unavailable and busy situations. These messages can be changed by the extension owner at any time and from any location.
When voice messages are received, an email is generated and sent to the extension owner’s email address. The email lets them know that a message has been received and includes a sound file of the message, which can be listened to from any email client.